Tips are commonly extended in Italy to servers, drivers, housekeepers and guides. For most of Italy, including Tuscany, you may tip as you want, but it is not expected.
In Italy service, which usually ranges from 1 to 3 euros depending on the restaurant, is automatically added to the check and must be visible on the menu. “Il coperto” is the cover charge, which is generally one or two Euro, and which takes care of such items as bread and a glass of tap water before the meal. “Servizio incluso” means that service is included, meaning they’ve already figured in a tip for you – it’s usually around 15% – so the total due on your final bill is all that you will owe. If the service has been particularly outstanding or you have had an exceptional experience, leaving a couple Euro on the table is a lovely gesture.
If you do not see “servizio incluso” on the menu, you may still see some kind of automatic tip or cover charge on your bill, so just because you do not see “servizio incluso” does not mean you need to leave a tip. And even if you see “servizio non incluso” (service not included), you still should not feel compelled to leave a tip. Normally, just round up the bill, a few Euro. If you were given outstanding services, a good tip -- 10 euro in cash -- will make the staff happy, but you are not compelled to do so.
Tipping cab drivers is unusual, but appreciated -- especially if they help you with your luggage and provide you with useful information about getting around.
Le Casacce and Le Citte
For our excellent support team at Le Casacce or Le Citte, Tuscan Muse recommends that you tip no less than 30 Euros per person for your stay. This money will be divided amongst the staff that helps to make our second home comfortable. These tips are not shared by the owner of Le Citte or Tuscan Muse. Typically, near the end of your workshop or tour the tips will be distributed to the staff after being collected. We often do this during our farewell dinner. The staff enjoys displaying their personal appreciation upon receipt of their tips.